At Phambbntush, we are dedicated to offering our customers exclusive pashmina clothing that is 100% original, authentic, and certified. Each product comes with an authenticity certificate to ensure our customers receive genuine items.

Domestic Shipping:

• We provide free shipping across India for our valued customers.

International Shipping:

• We deliver worldwide. For more information about international shipping, please contact us at info@phambbntush.com.

Returns:

At Phambbntush, we offer a straightforward return policy:

• You must inform us of your return within 15 days from the delivery date.
• We will refund the full amount directly to your bank account.

Important Return Guidelines:

• The return must be arranged by the customer, as we do not currently offer reverse pickup services.
• The product must be returned in its original condition, free from any damage or tampering. We recommend purchasing logistics insurance.
• Ensure the product is well-packed to avoid damage during transit.
• Clearly mention the complete Phambbntush shipping address on the return package.

Returns will not be accepted if:

• The items are customized or tailored-fit products.
• The product is damaged or tampered with.
• The product has been used, worn, washed, or altered in any way.
• Craft variations in design, color, or pattern are natural, and returns based on these factors may not be accepted.

If you have any doubts or queries about the products, we encourage you to reach out before making your purchase at info@phambbntush.com.

Order Cancellation:

• You can cancel your order anytime before dispatch from our warehouse, and we will refund the full amount within 2 business days.
• Once the product has been dispatched, it can no longer be cancelled but can still be returned.
• We do not accept cancellations for customized or tailored-fit products.

For further assistance, feel free to contact our Return Department at:

Phambb-n-tush
Sheri Bhat Gilli Kadal Road, Nowshera
Srinagar-190011, J&K, India
Contact: +91-7006954136